Cookie Policy

📋1. Introduction

ServOff.com ("we", "our", "us") uses cookies and similar technologies to improve your experience on our platform. This Cookie Policy explains what cookies are, how we use them, and how you can manage them.

By using ServOff.com, you consent to our use of cookies in accordance with this policy. You can change your cookie preferences at any time.

🍪2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites remember your preferences, improve functionality, and provide a better user experience.

Cookies can be "persistent" (remain on your device for a set period) or "session" (deleted when you close your browser). We use both types to enhance your experience on ServOff.com.

📊3. Types of Cookies We Use

We use the following types of cookies on ServOff.com:

• 🔒 Essential Cookies: Necessary for the Platform to function. Without these, features like login, wallet, and navigation won't work properly.
• 📊 Analytics Cookies: Help us understand how users interact with the Platform, what features are popular, and how we can improve.
• ⚙️ Functional Cookies: Remember your preferences, such as language and region, to provide a personalized experience.
• 📢 Advertising Cookies: Used to show relevant ads and track the effectiveness of our advertising campaigns.
• 🔗 Third-Party Cookies: Set by third-party services we use, such as payment processors and analytics providers.

📋4. Specific Cookies We Use

Here are the specific cookies we use on ServOff.com:

Cookie Name	Purpose	Duration	Type
PHPSESSID	Maintains your session and login state	Session	Essential
csrf_token	Security token for form submissions	Session	Essential
remember_token	Remembers your login for "Remember Me"	30 days	Functional
cookie_consent	Stores your cookie preference	365 days	Essential
ga_*	Google Analytics tracking	2 years	Analytics
preferences	Stores user preferences	30 days	Functional

🔗5. Third-Party Cookies

We use third-party services that may set cookies on your device. These include:

• 🔗 Google Analytics: Helps us analyze traffic and user behavior
• 🔗 Monnify: Our payment processor, may set cookies for secure transactions
• 🔗 Google Maps: Used for location-based services
• 🔗 Font Awesome: Used for icons on the Platform

We do not control third-party cookies. We recommend reviewing the cookie policies of these services for more information.

⚙️6. Your Cookie Choices

You have the right to control how cookies are used on ServOff.com. Here's how:

• ⚙️ Browser Settings: Most browsers allow you to block, delete, or manage cookies through settings
• ⚙️ Cookie Banner: When you first visit, you can choose to accept or decline non-essential cookies
• ⚙️ Google Analytics Opt-Out: You can install the Google Analytics Opt-Out Browser Add-on
• ⚙️ Do Not Track: You can enable "Do Not Track" in your browser settings

Please note: Blocking essential cookies may affect Platform functionality, including your ability to log in or make transactions.

📋7. Cookie Banner

When you first visit ServOff.com, you'll see a cookie banner that allows you to:

• 🔒 Accept All: Accept all cookies for the best experience
• ⚙️ Customize: Choose which types of cookies to accept
• 🔒 Decline: Accept only essential cookies

📝8. Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this policy periodically for any changes.

📧9. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

• 📧 Email: privacy@servoff.com
• 📞 Phone: +234 800 000 0000
• 📍 Address: Lagos, Nigeria
• 🌐 Website: www.servoff.com

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